Financial Education Speacialist

Urban Affairs Coalition

Job Description


TITLE:            Reunification Support Coach 


DEPARTMENT:          DHS/Achieving Reunification Center


REPORTS TO:         Reunification Support Coach Supervisor 




The Achieving Reunification Center (ARC), a non-profit entity, has served parents/caregivers with children placed in an out of home placement through the Department of Human Services since 2005.  The vision of the Achieving Reunification Center (ARC) is that all families with children in out-of-home placement have resources and referrals provided to them to achieve timely reunification.



The Reunification Support Coach (RSC)  will partner with parents and caregivers  to guide them in moving toward reunification and family stability utilizing EmPath’s Mobility Mentoring model.   The RSC will work to engage, enroll and support an assigned caseload of parents/caregivers through scheduled virtual or in person meetings monthly and other parent interactions as needed.   In addition, the RSC acts as an advocate on behalf of the parent/caregiver in the reunification process, assisting them to work collaboratively with the assigned CUA team and other ARC service providers to build relationships that will contribute to successful reunification.  The RSC is responsible for partnering with parents/caregivers to develop a goal plan with specific individual parent outcomes that support increased individual and family stability.  


duties and responsibilities:

  1. Facilitate parent interaction through email, text and telephone to engage parent/caregiver in ARC.

  2. Build and maintain relationships with parents enrolled in ARC through a minimum of two scheduled in person and/or virtual meetings to participate in Mobility Mentoring goal setting, planning and monitoring.  

  3. Prepare written reports and submit to assigned CUA team to provide update on parent/caregiver participation level and experience at ARC.

  4. Provide parent/caregiver and assigned CUA team with written evidence of successful participation in ARC services, i.e. letters of service completion, certificate of service completion to be shared during Family Court hearings.

  5. Maintain accurate and timely record of parent engagement and interaction efforts in ARC database Penelope.

  6. Actively participate in Mobility Mentoring and other ARC professional development opportunities to increase skills in partnering with parents/caregivers.  

  7. Work collaboratively with assigned CUA as needed to address parent/caregiver needs and concerns.


  1. Complete the Introductory process and parent referrals for services and resources. 

  2. Update goal plan as needed to reflect ongoing parent/caregiver needs and progress 

  3. Perform all other duties as assigned.



  • Bachelor Degree in Social Work, Human Services or related field required.

  • A minimum of three years of case management or similar experience.

  • Proficiency in Microsoft Office Suite.

  • Highly organized with ability to effectively manage time and respond to deadlines. 

  • Ability to build relationships with individuals in virtual and in person settings.

  • Ability to complete work tasks in a remote work environment.

  • Excellent listening and communication skills.

  • Experience in motivational interviewing preferred.

  • Demonstrated written and verbal communication skills including typing, writing and presentation.


ARC is an Equal Opportunity Employer

Background clearances and professional references required